Shipping Policy

Luxzella Collection – Shipping Policy

At Luxzella Collection, we are committed to delivering your orders safely and on time. Please review our shipping policy below.

📦 Order Processing

• Orders are processed within 1–3 business days after payment is confirmed.

• Orders placed on weekends or public holidays will be processed on the next business day.

• Once your order has been shipped, you will receive shipping information where available.

🚚 Delivery Time

• Standard delivery usually takes 3–7 business days after your order has been processed.

• Delivery times may vary depending on your location, courier service, weather conditions, or other unforeseen circumstances.

• Some remote areas may require additional delivery time.

💰 Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

📍 Incorrect Address

Please make sure your shipping address and contact information are correct before placing your order. Luxzella Collection is not responsible for delays or failed deliveries caused by an incorrect or incomplete address.

📦 Delayed or Lost Orders

If your order is delayed or appears to be lost, please contact us so we can assist you. We will work with the delivery service to resolve the issue as quickly as possible.

🔄 Changes or Cancellations

If you need to change or cancel your order, please contact us as soon as possible. Once an order has been shipped, changes or cancellations may no longer be possible.

📩 Contact Us

If you have any questions about shipping or your order, please contact Luxzella Collection through our store's contact page.

Thank you for shopping with Luxzella Collection! ❤️